128 May Street North Thunder Bay Ontario P7C3P2 Canada
Monday to Friday: 8:30am-6:00pm Eastern
Local (Thunder Bay): (807) 622-9650
Canada/USA: 1-888-465-5580 Email Jonmar

When someone asks a good question we list it here for everyone.  If the answer to your question is not listed please email us at Jonmar@post.com

You Asked - We Answered

  1. Who Are You?
  2. Where Are You Located?
  3. How Do You Process Orders?
  4. How Do You Ship?
  5. What Are The Payment Terms?
  6. What Sales Tax Rate Am I Paying?
  7. Do You Ship to the USA?

Who Are You?

Jonmar Ltd. provides services in two main markets: computer sales and service, and electrical construction consulting and project management.  While the two sectors may seem unrelated, the reality is that computer systems have become a major factor in the design and construction of all new complexes.  It was from the project management operation that a knowledge base of computer systems developed.  In industrial and institutional construction, most computer systems are custom designed and built for a specific application.  We have applied this concept to the home PC market to allow an individual to have a custom designed and built system that does exactly what is needed for their own applications.

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Where Are You Located?

We are located in Thunder Bay, Ontario.  Where is that you ask?  Thunder Bay is located on the north shore of Lake Superior, roughly half way between Toronto and Winnipeg and about 60km north of the Canada/USA border.  Being in the centre of Canada makes shipping to all coasts, and all points in between, equally quick and easy.

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How Do You Process Orders?

After you fill out the order form we will check for a complete mailing address and phone number and call or email you to confirm your order.  If your order has not been confirmed within one business day please call us - it may have been lost in cyberspace.  If you prefer, you may also telephone (807-622-9650 in Thunder Bay or 1-888-465-5580) or fax us directly  (807-622-9651) to place an order or ask any questions.

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How Do You Ship?

We usually ship by Xpresspost from Canada Post.  Canada Post has come a long way in recent years and Xpresspost has proven to be a very reliable shipping option.  Delivery times average 1 to 5 business days depending on the region.  Guaranteed Next Day shipments from UPS or Purolator are also available for an additional fee.

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What Are The Payment Terms?

You have the choice of paying by Visa, MasterCard, Debit Card, PayPal or COD.  All mailed orders are sent COD as we do not accept credit cards over the telephone or internet.

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What Sales Tax Rate Am I Paying?

All Canadian residents must add 5% GST.  Ontario residents must also add 8% PST.   If you live outside of Ontario, you do not have to pay the provincial sales tax (if any) for your province.  Non-Canadian residents do not pay any tax.

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Do You Ship to the USA?

Yes.  We welcome US orders but COD is not available.  All orders must be prepaid and will be processed in Canadian funds.  An additional shipping charge will also apply.

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